With exponential rise in business data and increase in computing power, decades old fields of Artificial Intelligence and Machine learning are now becoming increasingly relevant. We work with clients in leveraging their data to develop machine learning models that enable intelligent decision making and empower machines to conduct intelligent tasks.
- Image / Object recognition – Recognizing or analyzing images or objects from still pictures or videos – be it customers in a mall or goods in a warehouse or crop in farms – is often a tedious task when done manually. AI or Deep learning backed algorithm can help recognize and analyze thousands of images and assist managers in monitoring business or make intelligent decisions.
- Customer segmentation – Mining customer data to understand different customer categories that exist. Often, segments which aren’t visible through human analysis or intuition is brought forward through unsupervised modelling techniques
- Recommendation engine – Using the customer history of buying and search pattern, generate recommendations for best suited products and services for customers, thus improving the sales opportunities
- Demand forecasting – Demand forecasting is critical for efficient supply chain. We leverage Machine learning techniques by using statistical algorithms to decipher demand patterns (e.g. seasonality, peaks) and establish interrelationship between demand and factors like weather, customer demographics, category growth, events, population growth and health of economy.
- Sentiment analysis – Organizations get to hear their customers’ feedback at their websites, on social media or at contact centers. We help customers analyze customer feedback and identify customers’ sentiments using NLP techniques.
Case Studies
A large broking company
A leading Broking company offering online trading wished to identify new registered customers who had higher propensity to start transacting. We helped the company develop Machine Learning based model to predict propensity to transact once mobile app was downloaded.
Read MoreA leading Health insurer
The insurer conducted customer satisfaction study for their insurance claim process. We helped the client use NLP based Machine learning to analyze the customer feedback calls to assess topics highlighted by the customers and their sentiment related to claims experience
Read MoreWhat We Do
Assist in articulating AI / ML opportunities for your organization
Help you identify potential AI / ML use-cases for your organization based on industry’s leading practices. Assist in shortlisting the opportunities based on business case and RoI.
Help in building ML models addressing various business areas
Build and deploy AI and ML models to transform business into machine enabled intelligent enterprise. Handhold with change management aspects of deploying AI and ML solutions.
Technologies
Image / Object recognition
Using techniques like Region-Based Convolutional Neural Networks (R-CNN) for image and object recognition
NLP
Natural Language processing techniques to enable machines to peruse, interpret languages like English and articulate responses or frame sentences
Python / R
Programming using new age languages like Python and R supported by Pandas libraries to develop AI, ML and Data Science models
Supervised / Unsupervised learning
Use learning techniques for enabling machines to develop intelligence that can allow them to make intelligent human-like decisions
Statistical modeling
Apply advanced statistical principles and techniques like time series and regression to build machine learning and artificial intelligence models.