Use of technology in manufacturing has progressed beyond moving robots and ERP systems. Today, agile manufacturing companies leverage AI and Machine Learning for areas like predicting customer demand and implementing preventive maintenance. This helps plan supply chain better and reduce production down time, thus improving the profitability. In the support functions, intelligent automation is helping manufacturers in improving processes like generation of quotations, invoice processing, material reconciliation, debtor analysis and bank reconciliation. 

Retail industry is getting more organized, is turning tech-enabled and capturing most of business data like sales, stock availability, payables and customer profiles digitally. This has enabled retailers to use new age technologies like AI and Intelligent automation. Using technology, retailers are able to forecast demand, segment customers, predict fashion trends, design campaigns and prioritize stock inventory smartly.